iPhones in Spain Will Now Come With Three Years of Warranty – Spain recently enacted legislation requiring all manufacturers selling goods in the country to have a three-year warranty for all of their products. The legislation would compel all companies doing business in Spain, including Apple, to extend the limited warranty on their devices, potentially making Spain one of the best places to purchase an iPhone. That’s one year longer than the two-year warranty period that European Union citizens get when they buy an iPhone, and two years longer than the one-year limited warranty that Apple offers in the US and UK. On top of that, the new bill forces companies to store spare parts for 10 years, which is double the current 5-year minimum.
Not only does the legislation apply to the iPhone, but it also extends to all other devices. However, smartphones are important in all markets, and the iPhone is at the top of the price scale. Users also retain their phones for many years. After the initial buyer updates, they’re often resold or handed on to family members. By extending warranties, regulators will offer customers more protection against manufacturing issues that should be covered under a limited warranty, putting pressure on companies to increase the quality of their products and customer care.
The iPhone is also a good example when it comes to product quality and customer care. Apple’s limited warranty might vary depending on the market, but iPhone buyers will often get excellent service in Apple stores. Apple has often talked during its recent media events about extending the life of its products and has taken steps to increase the reparability of its iPhones. Apple also offers AppleCare+ extended warranty which covers accidental damage. Other companies run similar extended warranty programs. The law won’t impact AppleCare.
The law includes other provisions that might come in handy, including an objective measuring of a product’s durability. If a product does not meet the durability estimates agreed upon at purchase, a customer can demand their product to be repaired or replaced. It’s unclear how this will apply to iPhone, but the obvious benefit is the extra pressure on companies to improve the quality of their devices.
Customers will have five years instead of three to exercise their right to make a claim. Surprisingly, iPadizate claims that commercial promises used in product ads would take precedence over legitimate warranty statements.
Finally, the new law also applies to digital content for the first time ever, including apps, games, and software. The law does have one negative side-effect. Digital goods have to be offered immediately after purchase, which could effectively terminate the preorders of games in the country.
While Spain is a member of the EU, it’s unclear if the union’s governing bodies will consider a similar law that would apply uniformly in the region. However, the law could significantly impact the quality of goods sold elsewhere, regardless of whether or not other countries copy these regulations. Companies selling goods in Spain will have to ensure the quality of their products can meet the local warranty requirements. This could lead to manufacturing and design changes that would improve the quality of products sold everywhere else.